Privacy Policy

Last updated: February 2026

1. Information We Collect

We may collect the following types of information when you interact with our website and services:

Personal Information: Name, email address, phone number, company name, job title, and any other information you voluntarily provide through contact forms, registration, or correspondence.
Usage Data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically when you access our website.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyse traffic, and understand usage patterns. You can manage your cookie preferences through your browser settings or our cookie consent tool.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services
To respond to your enquiries and fulfil your requests
To send administrative communications, updates, and marketing materials (with your consent)
To analyse usage trends and improve our website and user experience
To detect, prevent, and address technical issues or security threats
To comply with legal obligations and enforce our terms

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for the performance of a contract or to take steps at your request prior to entering a contract.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
Legal Obligation: Processing is necessary to comply with applicable law.

4. Data Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist us with website hosting, analytics, email delivery, customer support, and other operational functions, bound by contractual data protection obligations.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your data may be transferred as part of that transaction.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data remains protected.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymise it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing of your personal data.
Portability: Request transfer of your data in a structured, machine-readable format.
Objection: Object to the processing of your personal data based on legitimate interests.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate parental consent, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated “Last updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@agrexai.com